“Come here and listen to this voicemail,” insisted my coworker, Loraine. She had a concerned look on her face, and she gestured in a way that assured me that my participation in her dilemma was not optional. She held her desk phone to my ear as I listened to the wife of another of our coworkers curse and spit venomous insults that would make Louis C.K. blush. “Jim’s wife dialed the wrong extension and left that on my phone instead of his,” Loraine surmised. “Have you ever heard anything so vile? I’m worried about them. If they talk to each other like that…that is not OK.”
More shocking for me than Jim’s wife’s language was Loraine’s reaction. I had heard vile, unhinged communication like that. In fact, I had heard a similar diatribe the previous weekend. And I gave it as good as I got it. For me, that voicemail was hardly noteworthy. For me, talking like that was normal.