Christmas Eve was one of the biggest days of the year, not just personally or spiritually, but for our business. For fifteen years, my wife and I were bread bakers. We owned a neighborhood whole grain bakery, and holidays that brought families together around the dinner table where huge for us. Christmas Eve meant long production hours, stressful decisions about how much of each product to bake and hundreds of additional customer interactions. Many people think of relaxation and family when they think of Christmas Eve. For those of us in retail or hospitality, Christmas Eve means balls to the walls work. While everybody else was listening to Andy Williams sing about, “The Most Wonderful Time of the Year,” I was working my ass off.
One particularly stressful Christmas Eve about a decade ago, I was working late to closeout the Christmas season at the bakery while my wife took our four small children to church with my parents who were visiting for the holiday. The bakery was closed and the door was locked. I turned out all the lights and turned up the volume on the Christmas music. I drank eggnog as I worked in the dark. I blended it about 50/50 with the whiskey I kept in my desk drawer, like Lou Grant, for just such occasions.